Privacy policy

Data controller

• ETRA d.o.o.
• Registered office: Svetelka 5, 3222 Dramlje, Slovenia
• Business unit: Bukovžlak 101, 3000 Celje, Slovenia
• Company registration number: 5493617
• VAT number: SI51305011
• E-mail: info@etra.si
• Phone: +386 3 780 22 60

What data is processed

• Data you provide yourself when contacting us by e-mail or telephone (e.g. name, e-mail address, phone number and the content of your message). The website has no contact form.
• Basic technical logs created when you visit the site (e.g. IP address, access time, browser type), which are necessary for the security and operation of the site.

Purposes and legal bases of processing

• Responding to your enquiry and pre-contractual communication – processing is necessary to take steps at your request prior to entering into a contract (Article 6(1)(b) GDPR).
• Security, stability and operation of the website – the legitimate interest of the controller (Article 6(1)(f) GDPR).
• Any non-essential cookies or similar technologies – solely on the basis of your consent (Article 6(1)(a) GDPR), which you may withdraw at any time.

Recipients of data

We do not sell personal data. It may be accessed only by hosting and IT support providers, strictly to the extent necessary to deliver their service and under appropriate contractual confidentiality and data protection obligations.

Retention

We keep personal data only for as long as necessary for the purpose for which it was collected, or for as long as required by applicable regulations. Once the purpose is fulfilled, the data is deleted or anonymised.

Your rights

You can send your request to info@etra.si.

• access to your personal data,
• rectification of inaccurate data,
• erasure of data,
• restriction of processing,
• objection to processing based on legitimate interest,
• data portability where relevant,
• withdrawal of consent where processing is based on consent (withdrawal does not affect the lawfulness of processing before the withdrawal).

Right to lodge a complaint

If you believe that the processing of your personal data is unlawful, you have the right to lodge a complaint with the supervisory authority: the Information Commissioner of the Republic of Slovenia.

Contact

For any data protection questions, write to us at info@etra.si.